Organizing fault-free operation of the temporary network infrastructure during the 2018 FIFA World Cup

Problem

December 2, 2010, Russia was picked to host the 2018 FIFA World Cup. The organizers had to deploy a shared ICT infrastructure for the preparation and holding of all the events comprising the 2018 FIFA World Cup, including the 2017 FIFA Confederations Cup, the drawing of lots for the 2017 FIFA Confederations Cup, and the final drawing of lots for the 2018 FIFA World Cup.

The World Cup had a total audience of 3.5 billion people. The scale and importance of the event meant there were special requirements for the IT system that had to be put in place to host the championship at this scale. In addition, it was vital that everything was organized at the best possible level as the prestige of the country depended on that.

STEP LOGIC's Objective

Deploy a high-load/high-performance secure, fault-tolerant telecommunications network at more than 200 locations in 11 Russian cities that would be hosting the world cup. These included 12 stadiums, an international broadcasting center, the main and reserve data processing centers, FIFA and referee headquarters, training pitches, airports, railway stations, transport stations hotels, ticket offices, etc. 

The networking infrastructure set up and maintained by STEP LOGIC specialists allowed for the trouble-free work of FIFA delegations, journalists, photo reporters, members of the sports delegations and football teams, the functioning of the VAR (Video Assistant Referee) system as well as the work of representative office of the companies that sponsored the 2018 FIFA World Cup at the event.

Features

  • 11 cities, 12 stadiums.

  • A dedicated group of engineers on sties (stadiums, data processing centers) on 24/7 standby for tech support and the running of the infrastructure.

  • Cooperation with IT teams around the world.

  • Monitoring active network equipment, the service quality, and communication channel parameters.

  • 30 minutes to fix any issue during games and other events.

  • Engineer response time to a request: no more than 5 minutes.

  • Seamless roll-over of all services to backup equipment in the event of main equipment failure.