Providing wireless and wired communications at the FIFA Fan Fest 2018 in Moscow

Problem

The FIFA Fan Fest drew guests from all over the world. Fan zones in the cities hosting FIFA games were open to visitors throughout the entire FIFA World Cup, offering live broadcasts being shown on big TV panels, performance and entertainment programs as well as free access to the internet.

During the FIFA World Cup, the Fan Fest 2018 in Moscow was the most visited place. The site on the Sparrow Hills was visited by a total of 1,887,200 people. Reliable broadband data transmission networks were a must for the organizers, volunteers, law enforcement agencies, representatives of World Cup Sponsors to be able to do their job and for visitors to have access to the internet.

STEP LOGIC's Objective

Deploy wired and wireless telecommunications infrastructure to allow information exchange between the organizers as well as to create a public high-density Wi-Fi network (IEEE 802.11b/g/n/ac) to offer internet access during the FIFA FAN Fest 2018 in Moscow.

Features

  • Tight deadlines.

  • The project spanned over 60 sites.

  • The record number of Wi-Fi connections: 8,700 registered subscribers in total and 3,350 simultaneously at peak times.

  • Building a high load infrastructure that could be used simultaneously by more than 20,000 users.

  • Strict SLA for the availability of the infrastructure with no more than 15 minutes to fix any problems on the days of sporting events.

  • Tech support team had to work in 24/7 mode, with engineers responding to support tickets within 5 minutes.

  • Seamless access to free Wi-Fi for people moving around the territory of the festival.

  • Seamless migration of all services to backup equipment in the event of main equipment failure.

  • Integration of information services with the city's information systems.