Service and IT outsourcing

24х7х365
The same quality of service all across Russia
40000+
Service requests per year
10 million+
Worth of spare parts and equipment in warehouses and at support centers
Guaranteed
Time of recovery after a failure
In-house warehousing facilities
For spare parts
Modeling
Potentially dangerous situations in our own multivendor laboratory
A dedicated group of
Certified engineers that know the customer's technology infrastructure
A dedicated
Service officer
24x7
Equipment is accepted for repairs and returned to customers 24/7
Andrey Samohin
Andrey Samohin
head of the service department

  • Tech support and operation of multivendor IT infrastructure

  • Outsourcing of IT services

  • Managed services

  • Proactive monitoring of customers' IT infrastructure

  • IT infrastructure audits

  • Repairs and maintenance of the End of Support equipment

  • Planning and organizing migration/moves of IT infrastructure

  • Preventive troubleshooting

  • Setting up and configuration of equipment

  • Backup and recovery functions



Andrey Samohin
Andrey Samohin
head of the service department