Contact centers

11
Years of experience in contact centers
500+
Implemented projects of varying complexity
10000+
Operator workstations
Sergey Lushnin
Sergey Lushnin
Head of Contact-Center and Unified Communications Department
  • Voice call centres
  • Omnichannel contact centres
  • Systems for recording and monitoring the quality of service, speech analytics and voice biometrics systems
  • Chatbots, voice assistants and artificial intelligence
  • Automation of customer service for branches and outlets
  • Video kiosks and remote service
  • Notification and telemarketing systems
Sergey Lushnin
Sergey Lushnin
Head of Contact-Center and Unified Communications Department

Projects