Unified communications and contact centers
Unified communications, multimedia, video conference and telepresence systems help organize joint work in the most efficient way. They expand the possibilities of business communications and optimize processes connected with communication and interaction – for example, by creating a complete presence effect by means of video conference communication.
The purpose of modern contact centers is to solve issues of clients in a quick and efficient way regardless of the way they use to communicate via:
- social networks
- video calls
By developing and introducing solutions that make human communication more convenient and easy, Step Logic implements projects of absolutely different scales and purposes. The company’s portfolio includes solutions for more than 20 leading manufacturers, this list is always expanded in accordance with market requirements.