Service and IT outsourcing
Step Logic offers a wide range of services in the field of telecommunications and engineering equipment, information and computing systems support, as well as outsourcing of the customer's IT infrastructure management.
Step Logic technical support reduces the cost of maintaining the IT infrastructure and extends the useful life of the equipment.
The service department of Step Logic includes:
- A round the clock Service Centre that provides customers with access to the automated system for creating and monitoring service requests based on BMC Remedy software in Russian and English in 24/7 mode
- A private laboratory with a substitute fund of telecommunication and server equipment
- A team of professionals consisting of technical experts and consultants in the field of IT service management
Step Logic works with the top worldwide and domestic vendors, that makes it possible to provide an individual approach to each client and to offer the most optimal conditions.